Dog walking FAQs
Q: How many dogs do you walk at any one time?
A: When it comes to group dog walking, Kurious tails will never walk more than 3 dogs at any one time and we ensure that temperamentally as well as geographically suitable dogs are walked together.
Group dog walking are a fantastic way to socialise your dog and build their confidence and they gain greatly from this social aspect of their walks.
Q: How long are walks?
A: All our walks are for a minimum of 1 hour, not including pick up and drop off. If your dog requires longer or shorter walks we can tailor a solo walk to your specific requirements.
Q: Where will my dog be walked?
A: All our walks are carried out in parks and green spaces where it is safe and interesting for your dog. We also are very lucky to have 10 acres of private woodland with amazing public footpaths just outside tunbridge wells where we can walk your dogs in a safe environment, We also vary the locations in order to provide variety for your dog
Q: My dog is nervous around other dogs, will you be able to walk him?
A: Yes. If your dog is very nervous around other dogs then we can provide solo walks. However one of the biggest benefits of group dog walking is how much it can improve your dog’s socialisation. Therefore if your dog is nervous but non aggressive we can start off with solo walks and then slowly introduce him/ her to an appropriate dog one at a time, We are often amazed how quickly dogs can gain confidence and settle into a group dog walking with a little support from one of our lovely dog walkers.
Q: Do I need to be at home when you collect or drop off my dog?
A: No, the majority of our clients are happy for us to hold keys for them which enables us to collect and drop of your dog while you’re not at home. All keys are kept in a secure location and will never be marked with anything other than the name of your dog.
Q: What happens in an emergency?
A: In an emergency we will contact you immediately to discuss the situation. If we are unable to contact you and urgent veterinary attention is required we will take your dog to your nominated veterinary practice or alternatively the nearest vet depending on the circumstances.
Q: Can I just have occasional walks?
A: Absolutely. We are very happy to offer ad-hoc walks and we are very flexible when it comes to booking. A text, email or phone call the day before will ensure a walk is booked or cancelled.
Q: Can I meet the person who will be walking my dog?
A: Yes. We will arrange an introductory meeting with you at your home to discuss your requirements prior to walks taking place. These can be arranged at short notice for a time that is convenient for you. Social distancing measures will be put in place.
Q: Will my dog be walked by the same person each day?
A: Yes. You will have a dedicated walker.
Q: Are the dog walkers insured?
A: Yes. Kurious Tails are fully insured and DBS/CRB checked.
Q: Will I be charged if I cancel a walk at short notice?
A: We are very flexible when it comes to bookings and 24hrs notice will ensure there is no cancellation fee.
Q: Can you do evening and weekend walks?
A: Yes, we are happy to offer morning, evening or weekend walks. Please refer to our Service Pages for specific charges.